Frequently Asked Questions

Honest answers to the questions we get most often. If yours is not here, ask us directly.

  • Most custom websites fall between $1,200 and $6,000 CAD depending on the number of pages, features, and complexity. Simple business sites with 5-7 pages start around $1,200. Sites with e-commerce, booking systems, or many pages range from $3,000 to $6,000+. We share a detailed quote after a free consultation, with no hidden fees.

  • A standard 5-7 page business website typically takes 3-4 weeks from start to launch. E-commerce or more complex projects take 5-8 weeks. Timeline depends on how quickly you can provide content (text, photos) and give feedback on designs. We share a project timeline with every quote.

  • We can rebuild your existing site from scratch, keeping your domain and migrating your content. Your old site stays live until the new one is ready. We also handle redirects so your Google rankings are protected during the transition.

  • Yes. WordPress sites come with admin access and a 30-minute training session so you can update text, photos, and add pages without touching code. For custom PHP sites we build a simple admin panel. You are never dependent on us for basic content updates.

  • No mandatory monthly fees for the website itself. You pay for your own domain (around $15/year) and hosting ($10-20/month on GoDaddy or similar). We offer optional monthly maintenance plans starting at $199/month if you want us to handle updates, security, and SEO.

  • To start the project we need: your logo (if you have one), any brand colors or examples of sites you like, your text content (we can help structure it but you know your business best), and photos if available. We walk you through everything in the onboarding call.

  • Yes, we work with businesses across Canada and the United States. All communication is remote via email, video call, and shared documents. We have worked with clients in Ontario, Alberta, British Columbia, New York, Florida, and Texas.

  • We provide 30 days of post-launch support included in every project. After that, you can handle minor updates yourself, or sign up for a monthly maintenance plan. We are available for one-time updates and new pages at our standard hourly rate.

  • We build technically excellent websites that follow SEO best practices, but we cannot guarantee specific business outcomes like sales increases or top Google rankings. Those depend on your market, competition, content quality, and many other factors outside our control. We are transparent about this upfront.

  • We work in two stages: 50% upfront to start the project, 50% on launch day before we hand over access. We accept e-transfer, credit card, and PayPal. For ongoing monthly plans, billing is monthly with 30 days notice to cancel.

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